SOS at Bear Down


Support. Outreach. Success.

(SOS) supports all Arizona community members, with a focus on enhancing the student experience.

When students have a central place or simple way to have questions answered and to seek support they are more successful.

Whether a student has too much information or too little, SOS will help. Every student has a different experience at the University of Arizona, and maybe the FAQs don't apply. Reach out to SOS for answers to fit your needs or any old question you may have.


Questions to Ask Your Student


Text SOS to 70542 when you have a quick and easy question.

When you are texting us or when we text you, it is always a real live University of Arizona staff member.

Message and data rates may apply. The number of messages will vary. Text Help to 70542 for help. Text STOP to 70542 to cancel.



Email or Submit a Question

If your question is a bit longer or needs a more detailed response email us or use our form.

Depending on the question we can only respond to a student's official University of Arizona email address. 

Submit a Question



Chat with us!

You can chat live with us from our website, or you may find us on partner websites across campus.

Click on the rectangle on the bottom right corner that says Need Help? SOS! to start a chat.

Call us! 

You can reach SOS staff at 520-621-2327 during regular business hours.   In the evenings, on weekends or during university closure please use other contact methods.   

Visit us in the Student Success District

SOS has staff located on the first floor in the Bartlett Academic Success Center and the 2nd floor of the Bear Down Building.   Staff are available in-person 10-4 or by appointment.   

Staff are here to help

With SOS you are always talking to a University of Arizona staff member, whether you call, email, text, or chat.